Does Crazytime History sell my data?

No, never. Under no circumstances does Crazytime History sell or rent your personal data to any third party. Your information is used solely for the purpose of providing our services.

Can I have my data deleted?

Yes, you can request data deletion by emailing support@crazytimehistory.im. All data will be removed within 30 days, except for information subject to legal retention requirements (such as financial transaction records).

Is my payment information secure?

Yes. All payment information is transmitted using 256-bit SSL encryption. We never store your card number or mobile banking PIN — only a reference number is retained once a transaction is complete.

Will disabling cookies cause any issues?

Disabling essential cookies may prevent login and other core platform features from working. However, turning off analytics cookies will not affect your general browsing experience.

Will I be notified if my data is breached?

Yes. In the event of a security breach, we will notify affected users as quickly as possible via email or SMS in accordance with applicable law, and provide guidance on the necessary steps to take.

crazytime history | Privacy Policy and How We Protect Your Data

🔒 Scope & Applicability

Crazytime History ("we", "us", "platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how personal data is collected, stored, used, and protected for users of the crazytimehistory.im website and mobile application ("Services").

By using our services, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, we ask that you refrain from using our services.

This Privacy Policy governs Crazytime History's Terms & Conditions An integral part of this policy. Please read both documents together.

This policy has been drawn up in compliance with international privacy laws, including the GDPR (General Data Protection Regulation) and all other applicable regulations.

📋 What information is collected

Crazytime History collects several types of information. A detailed breakdown is provided below:

Personally Identifiable Information

Data type	Example	Why It's Collected
Identity Information	Name, date of birth, gender	Account Verification
Contact Information	Mobile number, email address	Account Security & Communication
ID document	NID, Passport Number	KYC Verification
Financial information	Mobile Banking Number	Payment Processing
Account Information	Username, password hash	Account management

Automatically Collected Data

IP address and device information.
Browser type and operating system.
Logs of your activity on the platform.
Login time and date.
Gaming history and transaction records.

📡 How Information Is Collected

Crazytime History collects information through several methods:

Directly Collected: Information you provide directly during registration, KYC verification, or when contacting support.
Automatically Collected: Information is collected during platform use through cookies, web beacons, and log files.
From third parties: Transaction verification data from payment processors (bKash, Nagad, Rocket).
Device Information: Device identification information collected during mobile app usage.

We only collect data that is genuinely necessary to provide our services. We do not gather information beyond what is needed.

🎯 Purpose of Data Use

Crazytime History uses your data solely for the following purposes:

To create, manage, and verify your account.
To process financial transactions, including deposits and withdrawals.
To deliver gaming services without interruption.
To prevent fraud, money laundering, and other illegal activities.
To comply with legal and regulatory obligations.
To provide customer service and support.
To ensure the security and stability of the platform.
To deliver a personalized experience and relevant offers (with your consent).

We never sell your data to advertising companies or use it for marketing purposes without your permission.

🤝 Data sharing

Crazytime History shares information only in limited circumstances. We never sell your data to third parties.

When Your Information May Be Shared

Payment Processors: Shared with bKash, Nagad, and Rocket solely for transaction verification purposes.
Legal Authorities: When required by a court order or legal obligation.
Security Partners: To assist in fraud and money laundering investigations.
Technology Partners: Service providers essential to platform operations — they are not permitted to use collected data for their own purposes.

All third parties with whom data is shared are bound by strict confidentiality agreements and required to meet our security standards.

🍪 Cookies & Tracking Technologies

Crazytime History uses cookies to enhance your experience. Cookies are small text files stored on your device.

Cookie Types

Essential cookies: Essential for the platform's core functionality. These cannot be disabled.
Functional Cookies: To remember your preferences and settings.
Analytics cookies: To collect platform usage statistics.
Security cookies: To detect and prevent fraud.

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

🗃️ Data Retention & Deletion

How long your data is retained depends on its type and applicable legal requirements:

Account Information: For as long as your account remains active.
Financial transactions: 5–7 years, as required by legal obligations.
KYC documents: 5 years after account closure.
Log Files: Typically 90 days.
Support Conversations: 2 years after last contact.

Upon account closure request, any data beyond legal retention requirements will be deleted within 30 days.

🛡️ Data security measures

Crazytime History uses multiple layers of security to protect your data:

256-bit SSL/TLS encryption — bank-grade security.
Data stored in our databases is also encrypted separately.
Regular security audits and penetration testing.
Two-factor authentication (2FA) available.
Automated systems are in place to detect unusual logins or suspicious activity.
Data access is restricted to a limited number of staff — on a need-to-know basis.
Regular security training for all staff.

No system on the internet is 100% secure. That's why we recommend keeping your password strong and never sharing it with anyone.

⚖️ Your rights

Under the Crazytime History Privacy Policy, you have the following rights:

1

Right to Access Information

You have the right to know what personal data we hold about you.

2

Right to View Your Data

You have the right to request a copy of the personal data we hold about you.

3

Right to Rectification

The right to request correction of any inaccurate or outdated information.

4

Right to Erasure

The right to request deletion of your data beyond what is legally required to be retained.

5

Right to Restriction of Processing

The right to request that processing of your data be restricted under certain circumstances.

6

Right to Lodge a Complaint

The right to lodge a privacy policy complaint directly with us.

To exercise any of these rights, email us at support@crazytimehistory.im. We will respond within 30 days.

👶 Children's Privacy

Crazytime History does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

If you believe a minor's information has been submitted to us by mistake, please contact support@crazytimehistory.im immediately. We will arrange for that data to be deleted without delay.

If you are a parent or guardian and believe your child has registered on our platform, please contact us immediately.

🔄 Policy Updates

Crazytime History may update this Privacy Policy from time to time. When changes are made:

The "Last Updated" date at the top of this page will be revised accordingly.
For significant changes, you will be notified via email or in-app notification.
For major changes, a prominent notice will be posted on the platform.

Continued use of the service after any changes will be considered your acceptance of the updated policy. We encourage you to check this page regularly.

📬 Contact & Complaints

For any privacy-related questions or concerns, please reach out to us:

Email: support@crazytimehistory.im
Live Chat: Chat button at the bottom-right of the website
Time: 24 hours a day, 7 days a week

Privacy requests are typically responded to within 7 business days. Complex requests may take up to 30 days.

Our support team speaks Bengali. Feel free to reach out with any privacy-related concerns.

Crazytime History Privacy Policy — Your Data, Our Responsibility